Buffalo Diamond Detailing
Privacy Policy
Buffalo Diamond Detailing (“we,” “us,” “our”) respects your privacy. This page explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Booking & contact information — name, phone number, email address, service address, and vehicle details, collected when you book an appointment through our online scheduling system.
- Payment information — processed securely through our booking and payment platform. We do not store your full card details on our own servers.
- Communications — if you text, call, or email us, we keep a record of that conversation to help serve you better.
- Photos & video — as described in our Service Agreement, we may take before/after photos and video of vehicles we detail for marketing purposes.
- Website usage — basic, non-identifying technical information (like browser type and pages visited) that helps us understand how people use our site.
How We Use It
We use your information to schedule and complete your appointment, process payment, send confirmations and reminders, respond to questions, and improve our services. We don’t use your information for anything beyond running and promoting Buffalo Diamond Detailing.
How We Share It
We only share information with the service providers that make our business work — our booking/scheduling platform and payment processor — and only as needed to deliver our services. We do not sell your personal information to anyone.
Cookies
Our website may use cookies for basic functionality and to understand site traffic. You can control or disable cookies through your browser settings at any time.
Your Choices
- You can opt out of text or email reminders at any time.
- You can ask us to delete your information by contacting us below.
- You can ask us not to include your vehicle in marketing photos or video, even after your appointment.
Data Security
We take reasonable steps to protect your information, but no method of storage or transmission over the internet is 100% secure.
Children’s Privacy
Our services and website are not directed at children, and we do not knowingly collect information from anyone under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The version posted here is always the current one.
Questions about your information? Reach us at (716) 320-1581 or info@buffalodiamondco.com.
Last updated: July 6, 2026.